Refund and Fulfilment Policy

After payment is confirmed, a product draft becomes available in the customer account. The 48-hour review window begins after the customer completes the description, category, logo, and product screenshot and formally submits the listing. Placement periods begin on the actual publication date.

Except where required by applicable law, or for a verified duplicate charge, incorrect amount, or Toolvori's inability to provide the purchased service, completed payments are final and non-refundable. This includes incomplete drafts, abandoned submissions, and rejected submissions. Payment covers review and the explicitly listed placement service; it does not guarantee inclusion, search rank, traffic, or sales.

For duplicate charges, incorrect amounts, or unauthorized payments, contact us promptly through the contact page with the order email, order time, and a description of the issue. Never send a complete card number, verification code, or Stripe key.

This policy was last updated on August 21, 2026.